Frequently Asked Questions

AI Scam Detector is a comprehensive online platform that uses artificial intelligence and human expertise to help identify, investigate, and recover from online scams. We provide free AI-powered tools for instant scam detection, as well as professional investigation and recovery assistance services. Our mission is to make online safety accessible to everyone through technology and education.

Our AI scam detection system uses advanced machine learning models trained on thousands of known scam patterns. When you submit a website URL or describe a suspicious situation, our AI analyzes multiple factors including domain age, SSL certificates, content patterns, grammar and language usage, urgency indicators, and comparison with known scam databases. The system then provides a risk score and detailed explanation to help you make informed decisions.

Yes, our basic AI scam checker tool is completely free to use. You can check websites and get instant risk assessments without any cost. We believe everyone deserves access to basic scam protection tools. For more comprehensive services like detailed investigation reports and personalized recovery assistance, we offer premium consultation services.

Anyone, anywhere in the world can use our free AI tools. Our services are designed for individuals who want to protect themselves from online scams, verify suspicious websites or offers, or get help recovering from fraud. Whether you're tech-savvy or not, our platform is designed to be accessible and easy to use for everyone.

We cannot guarantee fund recovery as each case is unique and depends on various factors including the type of scam, how quickly you report it, the payment method used, and cooperation from financial institutions and authorities. However, we can guide you through the best possible steps to maximize your chances of recovery, provide investigation reports, and connect you with appropriate resources and legal partners when needed. We believe in transparency and honesty rather than making promises we cannot keep.

The timeline varies depending on the complexity of your case. Initial case evaluation typically takes 1-2 business days. A thorough investigation can take anywhere from 3-10 business days. Complex cases involving multiple parties or jurisdictions may take longer. We prioritize transparency and will keep you updated throughout the entire process. For urgent cases, we offer expedited services.

For an effective investigation, we typically need: details about how you were contacted, all communications with the scammer (emails, messages, etc.), transaction records and payment receipts, website URLs or app names involved, timeline of events, and any other relevant documentation. The more information you can provide, the better we can assist you. All information is kept strictly confidential and encrypted for your protection.

Our initial consultation is always free. Pricing for investigation and recovery assistance services varies based on the complexity of your case. We provide transparent pricing during your free consultation with no hidden fees. We never charge upfront fees before assessing your case. Payment structures are flexible and designed to be fair and affordable.

We assist with various types of online scams including: investment and cryptocurrency scams, phishing and identity theft, romance scams, fake e-commerce websites, tech support scams, employment and work-from-home scams, banking and financial fraud, social media impersonation scams, advance fee fraud, lottery and prize scams, and more. If you're unsure whether your situation qualifies, contact us for a free consultation.

No, you can contact us at any time. However, we strongly recommend filing a police report as soon as possible after discovering you've been scammed. Law enforcement reports are important for insurance claims, bank disputes, and legal proceedings. We can help you compile the evidence and documentation needed for an effective police report, and we work complementary to law enforcement efforts.

Yes, absolutely. We take privacy and data security very seriously. All information you share with us is encrypted and stored securely. We never sell or share your personal information with third parties without your explicit consent. Our investigation process can be completely anonymous and confidential. We comply with all relevant data protection regulations including GDPR. Please review our Privacy Policy for detailed information about how we protect your data.

Yes, you can use our free AI tools completely anonymously without providing any personal information. For investigation and recovery services, we may need some contact information to communicate with you and assist effectively, but we can work with minimal information and use secure, encrypted channels. We respect your privacy and understand that some situations require discretion.

We use industry-standard encryption for all data transmission and storage. Our servers are secured with multiple layers of protection including firewalls, intrusion detection systems, and regular security audits. Access to sensitive information is restricted to authorized personnel only on a need-to-know basis. We regularly update our security protocols to address emerging threats and maintain compliance with international data protection standards.

While we are not a law enforcement agency, we can help you compile evidence and documentation that may be useful for police reports and legal proceedings. We work with trusted legal partners and can connect you with appropriate authorities when necessary. We cooperate with legitimate law enforcement requests while protecting your privacy rights. We always recommend filing official reports with cybercrime divisions in addition to using our services.

Our AI system has been trained on extensive datasets of both legitimate and fraudulent content, achieving high accuracy rates in identifying common scam patterns. However, no automated system is perfect, and scammers constantly evolve their tactics. The AI provides risk assessments and indicators rather than absolute judgments. We always recommend using AI analysis as one tool among many in your decision-making process. For critical decisions or complex situations, we suggest combining AI analysis with human expert consultation.

While our AI is highly accurate, false positives (flagging legitimate sites as scams) and false negatives (missing actual scams) can occasionally occur. This is why we provide detailed explanations of our findings rather than just a simple yes/no answer. If you believe our AI has made an error, please contact us. We review all reported discrepancies to improve our system. For important decisions, we always recommend using multiple verification methods and consulting with our human experts when in doubt.

Yes, to some extent. Our AI is trained to recognize patterns and behaviors commonly associated with scams, not just specific known scams. This means it can often identify new scam variations that share similar characteristics with known fraud schemes. However, completely novel scam types may initially evade detection. This is why we continuously update our models with new data and combine AI analysis with human expertise for comprehensive protection.

Our AI models are continuously learning and being updated. We add new scam patterns to our database daily as they're discovered. Major model updates incorporating new detection algorithms and improved accuracy occur monthly. Our team monitors emerging scam trends globally and rapidly integrates new threat intelligence into the system. This ensures you're protected against the latest fraud tactics.

For our premium investigation and recovery assistance services, we accept major credit cards, debit cards, and secure bank transfers. We use encrypted payment processing to ensure your financial information is protected. Detailed pricing information is provided during your free consultation based on your specific case requirements. We offer flexible payment plans for larger investigations.

We provide a free initial consultation and case assessment. Any fees for investigation or recovery services are clearly explained before you commit, and we operate on transparent pricing models. We do not request large upfront payments before evaluating your case. Be wary of any service that demands significant upfront fees without providing clear deliverables - this is itself a red flag common in recovery scams.

Our refund policy depends on the specific service and is clearly outlined in our service agreements. Generally, if we cannot provide the investigation or services promised, you're entitled to a refund. However, please understand that investigation work involves real time, effort, and resources, so refunds are evaluated on a case-by-case basis. We're committed to fair practices and will work with you if you're unsatisfied with our services.